Support & FAQ

No. HAINT processes audio locally on your machine and plays hints only through your selected audio output. The other party hears nothing.

However, always follow your organization's policies regarding AI assistance tools.

No. HAINT never records or stores conversations. All audio processing happens locally in real-time and is immediately discarded. Optional session history stores only request-response artifacts (what was sent to AI and what AI returned), not continuous recordings.

Currently Windows 10/11 only. HAINT works with any voice communication platform: Zoom, Teams, Google Meet, phone calls, etc.

Mac and Linux support is planned for future releases.

HAINT offers flexible pricing:

• 15-day free trial (no credit card required)
• Pay-as-you-go: $5 for 100 minutes (no subscription)
• Pro subscription: $15/month for 1000 minutes
• Pro subscribers can top up at $1.50 per 100 minutes

See full pricing details on the Pricing page.

HAINT is audio-native. Instead of converting speech to text first, HAINT streams audio directly to an AI model built for audio understanding.

This means:

• Faster — no transcription delay
• Smarter — AI hears tone, emphasis, and full context
• More accurate — no transcription errors

When you speak, HAINT hears everything — not just the words.

Download HAINT from our Download page, run the installer, and complete the setup wizard. Installation takes less than 2 minutes.

You need:

• Windows 10/11 (64-bit)
• Headphones or headset (required for private audio output)
• Microphone (built-in or external)
• Stable internet connection

After installation and setup:

1. Join your call or meeting (Zoom, Teams, Google Meet, etc.)
2. Press Shift to start listening — HAINT captures your call audio
3. Press Ctrl to get AI response — instant hints only you can hear
4. Repeat for each question

Press Shift to start listening — HAINT captures your call audio in real-time. Press Ctrl to get AI response — instant hints only you can hear. Repeat for each question.

You can attach up to 4 screenshots per request. Use the screenshot attachment feature in HAINT's interface to capture slides, documents, or numbers on screen. HAINT will analyze the image and provide smarter answers.

Paste text or load a .txt file with your notes, terminology, or reference material through HAINT's context loading feature. HAINT will use this context to personalize responses.

You can purchase prepaid minutes or subscribe to Pro plan through your Dashboard or the Pricing page.

You can cancel your Pro subscription anytime through your Dashboard or Stripe Customer Portal. Cancellation takes effect at the end of your current billing period.

For Pro subscribers: Safe-mode activates — HAINT pauses and offers to buy 100 minutes ($5). No auto-charges or surprise fees.

For Minutes users: Balance expires after 6 months if unused. Any new purchase renews the entire remaining balance.

Check your audio device settings in HAINT:

• Verify system audio is selected correctly
• Check microphone permissions in Windows settings
• Ensure your audio devices are not muted
• Try restarting HAINT

Adjust the volume in HAINT's settings or use your system volume controls. Make sure your headphones are properly connected and not muted.

Try these steps:

• Check if Windows 10/11 (64-bit) is installed
• Restart your computer
• Reinstall HAINT from the Download page
• Contact support if the problem persists